Terms & Conditions

Scope and acceptance

These Terms & Conditions govern access to and use of this website, including its articles, product listings, enquiry forms and downloadable materials. By using the website, you agree to use it lawfully and in accordance with these terms. If you do not agree, please discontinue use.

Website information is not a sales contract

Product descriptions, photographs, specifications, availability, minimum order quantities, indicative prices, shipping methods, delivery estimates and other content are provided for general information and may change without notice. They do not, by themselves, constitute a binding offer, guarantee, order acceptance or contract for the sale of goods.

Submitting a contact form, requesting a quotation or exchanging preliminary messages does not automatically create a sales contract.

Individual quotations and sales contracts

Each proposed transaction is subject to a separate written quotation, proforma invoice, sales contract, purchase order acceptance or other written agreement accepted by both parties. The agreed transaction documents should identify, as applicable, the buyer and seller, product and grade, quantity and tolerances, packaging, price and currency, applicable Incoterms® rule and named place, freight arrangements, delivery schedule, payment terms, inspection requirements, documents and claims procedure.

If website information conflicts with a specific written agreement accepted by both parties, the agreed transaction terms take precedence for that transaction, subject to mandatory applicable law.

Orders, pricing and payment

All enquiries and orders are subject to written confirmation. Prices may vary with seasonality, quality, volume, packaging, freight, exchange rates and destination requirements. No payment schedule or method is established by this website alone. Buyers should follow only the verified banking and payment instructions in their confirmed transaction documents and independently verify any change to bank details.

Fresh produce and product variations

Fresh agricultural products are naturally variable and may differ in size, colour, weight, maturity and appearance. Product specifications, grade tolerances, acceptable substitutions and inspection or rejection criteria must be agreed for each shipment. Photographs are illustrative unless explicitly identified as photographs of the contracted goods.

Shipping, risk and delivery

Any reference to air freight, sea freight, FOB, CIF, CFR, CNF or other shipping terminology on this website is descriptive only. The applicable Incoterms® rule, named place, responsibilities, risk transfer, insurance and delivery obligations must be specified in the accepted transaction documents. Published transit times are estimates, not guaranteed arrival dates.

Inspection and claims

Inspection, notification deadlines, evidence requirements, remedies and responsibility for quality or transit-related claims are determined by the applicable written sales agreement and law. Buyers should promptly preserve relevant evidence, including temperature records, arrival photographs, inspection findings and sales or disposal records where relevant.

Intellectual property and acceptable use

Unless otherwise stated, website text, graphics, branding and original media belong to us or their respective rights holders. You may view and share links to the website for lawful purposes, but may not misrepresent our content, impersonate the company, interfere with website security or reproduce protected material commercially without permission.

Third-party links

The website may link to third-party websites, messaging services or platforms. Their content, availability and privacy practices are controlled by their respective operators. Links do not necessarily imply endorsement.

Accuracy and limitations

We aim to keep website information accurate and current but do not warrant that all content will be complete, uninterrupted or error-free. To the extent permitted by applicable law, we are not responsible for losses arising solely from reliance on unconfirmed website information. Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded.

Personal data

Personal information submitted through this website is handled as described in our Privacy Policy, subject to applicable data-protection law.

Updates and governing law

We may update these website terms and will publish the revised version with its effective date. The law and dispute-resolution terms applicable to a particular sale should be specified in its agreed transaction documents. Website use may also be subject to mandatory laws that apply in the relevant jurisdiction.